Your Privacy Rights 2017-01-13T07:52:33+00:00

Your Privacy Rights

We appreciate the trust you place in Swing Thought Tour, and we are committed to respecting your privacy and the security of your personal information.  Our privacy policy, updated on October 30, 2014, describes the information we collect and how we use it.   We always welcome your questions and feedback. For privacy-related issues, please contact us at:
Swing Thought Tour
PO Box 406
Longs, SC 29568
Phone: 800-992-8748
Fax: 843-399-5125
Email: info@SwingThought.com

Contents

  • Information We Collect
  • Using Information We Collect
  • Information We Share with Others and Your Privacy Rights
  • Your Choices about Communication from Swing Thought Tour
  • How We Use Email
  • Links to Other Sites
  • Updating or Reviewing Your Information
  • Security
  • Privacy of Children on Our Web Site
  • Policy Changes
  • Quality Assurance for Customer Service Interactions
  • Questions or Comments?
  • Shipping Information
  • Shipping Fee
  • Professional Packing
  • Worldwide Shipping
  • Dispatch & Shipping Time
  • Air Mail & EMS Tracking
  • Customs

Information We Collect
We may collect information (including name, address, telephone number, email address, transaction information, credit card information and date of birth) when you:

  • Join any Swing Thought Tour on our Website
  • Enter any Swing Thought Tour event on our Website
  • Join any Swing Thought Tour by making a payment of cash or check
  • Enter any Swing Thought Tour event by making a payment of cash or check
  • Inquire about our services
  • Create an account at Swing Thought
  • Sign up for Swing Thought Tour email updates
  • Participate in a marketing survey, promotion or event

We maintain the data that you provide us, along with a record of your purchases, in a secure database. To best serve you, we may combine this information with data that is publicly available and data that we receive from other reputable sources.

We also gather information about how visitors navigate through our Web site by using clickstream data gathered with “cookies” and other online tools such as “pixel tags.”

Using Information We Collect
At Swing Thought Tour, we always want to provide you with the best possible experience and fulfill your orders exactly as you’ve requested. To do this, we collect information that allows us to:

  • Provide the services you request
  • Contact you about the status of an entry
  • Send you promotional offers we believe will be of interest to you
  • Send you Swing Thought Tour email updates
  • Identify your product and service preferences
  • Customize our communications to you
  • Provide information concerning event modifications or products you have purchased
  • Improve our site selection and customer service

Information We Share with Others and Your Privacy Rights
We contract with other companies to provide certain services, including shipping, name and address verification, email distribution, market research, third party advertising, promotions management and payment processing. We  provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from  using this information for their own marketing purposes or from sharing this information with anyone other than Swing Thought Tour.

From time to time, we make our mailing list (emails only) and general shopping activity available to reputable companies whose products or services we believe will be of interest to you. If you do not want to receive mailings from other reputable companies and prefer that we do not share any information with these companies, please contact us.

On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

Your Choices about Communication from Swing Thought Tour
We offer choices about the types of information you receive from us. If you prefer not to receive email updates from Swing Thought Tour or if you prefer to receive them less frequently, please visit the My Account section of Swing Thought or contact us at the address shown below. You can also unsubscribe from our email updates using the link provided in each edition of the email.

If you do not wish to receive other communications from us, such as surveys, please contact us at:
Swing Thought Tour
PO Box 406
Longs, SC 29568
Phone: 800-992-8748
Fax: 843-399-5125
Email: info@SwingThought.com

So that we can be sure to identify you correctly, please be sure to provide us your exact name and email address.   Because mailings are planned in advance, it may take several weeks for your request to become effective. If due to human error you continue to receive unwanted communications, please contact us again, and we will make every effort to correct the situation.

To opt-out of direct personalized advertising on the Internet from Swing Thought Tour, click here.

How We Use Email
When you provide us your email address, we will email you as necessary to process your order, respond to a request or provide customer service. For example, after you place an order at Swing Thought, you will receive an email confirmation.

We may also send promotional emails about products, special offers, services or events we believe may be of interest to you. It is our intent to send promotional emails only to those who wish to receive them. We provide instructions on how to unsubscribe in each email and within the My Account section of Swing Thought.

Links to Other Sites​
Occasionally we provide links on our Web site to other sites to enhance functionality and experience. These sites operate independently of Swing Thought Tour and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.

Updating or Reviewing Your Information
To update your customer information (name, address, telephone number and email address), please contact us at the address above. A limited amount of purchase information may also be available to you. To protect your privacy, we will need to validate your identity before you update or review your information.

Security​
It is our intent to protect against the loss, misuse or alteration of information that we have collected from you or received from a partner. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities. It is our practice to use encryption whenever we receive or transmit sensitive data.  When you make a purchase or create an account on our Web site, your transactional information is transmitted in a safe, encrypted format. See About Security for details.

Privacy of Children on Our Web Site
Our Web site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

Policy Changes​
From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our Web site. We encourage you to review our privacy policy periodically.

Quality Assurance for Customer Service Interactions
To make sure we continue to offer the best service possible, your communication with Customer Service may be monitored for quality assurance.

Questions and Comments​
Questions and/or comments may be directed to Swing Thought Tour by calling the Offices at 800-992-8748. Or you may email your questions to us at info@SwingThought.com

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